Testimonials

Private Homeowner.

Steven visited the site and emailed a quote, He then spent three days on the job which required. If you are looking for a professional, polite, well mannered plumber, you would not go wrong in hiring Steven Banks.

Maggie Scott – 17th Feb, 2010

Private Homeowner.

Steve turned up on time and did the job there and then for the agreed price. He was very pleasant to work with.

Mr Doorman – 19th Apr, 2010

Private Homeowner-

Thank you very much for coming out at short notice to look at my sink. I really appreciate your help. I wanted to give you a note earlier to say thanks but got distracted chatting, so thought i would send you this card instead. many thanks Again.

caroline – Oct 2010

Private Homeowner-

Dear Mr Banks, Please find enclosed our thanks again for sorting out so many problems for us last month, hopefully thats it!

Mrs Saulnier- Jan 2011

Private Homeowner-

Job was completed quickly and to a high quality. I would certainly use Steven again and will recommend to others.

Richard k – 26th Apr, 2011

Private Homeowner

Excellent, quick and tidy repair – done in no time and fair price.

Mr & Mrs Brown – 7th Sep, 2011

Private Homeowner

Steve was friendly and punctual and obviously knew what he was doing. He fixed the initial problem but that then exposed another problem. Steve came round within 5 minutes of being called out again (even though it was a weekend) and agreed to come back at 7am the next day to do further repairs and fix new taps. A friendly, efficient service from a clearly hard working man!

Mr Duval Jones – 25th Oct, 2011

 Private Homeowner

Steve was responsive to my job posting, came out and gave me a quote, which he stuck to and completed the job as agreed within days of my original posting. High quality work as well.

Richard – 29th Oct, 2011

Private Homeowner

Excellent job, would recommend and use again.

Mr & Mrs Tyler – 19th Mar, 2012

Private Homeowner

Very polite and professional. Good job done and all checked.
Would definitely recommend to anyone.

Simon K- 1st May, 2012

Private Homeowner

Good professional job carried out on fitting of new kitchen sink which turned out to be more of a difficult job than first expected. Steve Banks is very knowlegeable in his field and a polite and friendly worker and would use again.

Sarah Brown 2nd May, 2012

Private Homeowner.

Very professional service and competitive rates. Steven fixed the problem quickly and also helped with a couple of other issues. Would be happy to use him again and recommend to others.

Vicki – 6th Jun, 2012

Kingsland Accountancy-Hitchin Hertfordshire- June 2012

Steven has now been to our home on 3 occasions. We are completely satisfied with his standard of work on all three occasions. We have been struck by his Professionalism, he is well qualified for the job he does, being not only a qualified Plumber but also an Electrician, Gas safe, Eco systems installer. He is happy to inform you at each stage of the process, what he is doing and why. He also goes the extra mile by putting his advice in writing, which is useful for future reference. Steve is also fully prepared to repair rather than automatically reach for new parts. Considering his level of skill i believe his charges are reasonable. We would have no hesitation in recommending Steven’s work to fellow members of the BNI and to the wider public.

 Private Homeowner

Efficient quote produced and work completed promptly. Friendly and quick to answer my questions about job. Thanks Steve, I would hire you again.

Ella Chegwyn – 5th Jun, 2012

Private Homeowner

We had steven to come round and fit are new gas supply to our annexe and what a great job he did with minimal fuss. We will definitely use again.

Debbie Wilson Trophy Pet foods. 2013

Private Homeowner

Hi Steven, many thanks for the work completed for us this year and before the cold weather has crept in. My rooms are now warm and cosy and fit to inhabit again. I thought i would send you this card as an appreciation for the work completed and for the good chats we have had along the way. Thanks for a nice job.

Marion. September 2013.

Private Landlord

I am extremely happy with the work Steven Banks has carried out for us most recently at one of our tenanted houses where he serviced the boiler, balanced the system properly and issued a gas certificate, then isnatalled a new thermostat to the property (and quite incidentally fixed the washing machine as well saving me a further call out charge. he is extremely knowledgeable and competent, and i would certainly ask Steven to help with any plumbing or heating work in the future

Cathrine King 8th May 2013

Flemming Electrical

After contacting S Banks Plumbing Heating & Eco Energies regarding an issue with our hot water and heating system they promptly arranged to visit to investigate the problem. The service that we received was prompt, efficient and professional. They fully investigated our boiler problem and clearly explained the areas assessed so that we understood the process and possible faults to the issue. Steven discussed the different options available to us, which would solve the problem and listened to our preferences. The advice that he gave was honest and cost effective, saving us money. A full boiler service was completed on a second visit and future work scheduled for a later date, which was the option we preferred. Steven’s customer service ws prompt and polite. we are extremely satisfied with the service that we received and we will be using them for the future plumbing works. We would not hesitate in recommending them them to other potential clients.

Craig Fleming/ Zoe Biggs 28th Nov 2012

Private Landlord

I asked Steven Banks to help me out in several properties and he has assisted with Gas Safety checks at my properties, which he carries out efficiently and promptly.

Cathrine King April 2013.

Private landlord

I asked Steven Banks to come out as an emergency on a Saturday evening when he was enjoying a social evening and most people would have refused but not Steven. he attended to a worrying leak from my heating system, he then promptly and efficiently ordered the appropriate parts, and then replaced them. My heating system which had given me a lot of trouble for several months following the installation of a new boiler (not by Steven) is now well balanced and warm in all rooms. I am really pleased and have every confidence that Steven would always give me good advice because he is really knowledgeable and thorough in what he undertakes for his customers.

Thank you very much Steven

Cathrine King April 2013

Private Homeowner

We asked Steven to come round and complete our boiler service on a new property we were buying and he turned up promptly at the time he said. We were completely surprised to find out that the boiler was actually unsafe and had to be isolated due to a broken flue fitment that connected the flue to the combustion chamber. This was intact after being given a gas certificate for the boiler telling us it was safe. We are very grateful for his thorough assessment of our boiler and hoping now to use him to replace the old boiler instead of  repairing it. We are very great full and look forward to our new heating system.

J Harris 2013

Private Homeowner

Steven Many thanks

Mr & Mrs E J Panting 2013

Private Homeowner

Steven turned up when he said he would. He was very easy to deal with and appears to have done a good job. I expect to be using Steven’s services again.

Mr & Mrs Youngman 2013

Private Homeowner

Steven has serviced are boiler on many occasions and i would like to say that every year he has done an exceptional job. He has never disappointed us and would like to extend our thanks to him for his work. We think that if someone does a good job, then you should give them praise as there is enough disappointed people posting negative comments on websites. Many thanks

Mr & Mrs Smith 2013